Wednesday, April 16, 2008

Gotta Go Right Now!

Has that ever happened to you? You get those jingles from commercials stuck in your head? I'm having a bit of an Ellen moment.

Well, ironically, I really do have to pee right now but I'm stuck on the phone with an insurance company, and since I've been on hold for 27 minutes (and counting) I'm not willing to hang up and start all over again. So, I'm stuck doing the pee-pee dance in my chair until one of the many ignorant Manilans, Manilas ... whatever you call people from Manila, answers the phone. (wait... just found out that people in Manila are Filipino. I'm such a cultured woman). I'm sure the conversation will also interesting since I can't understand a damn word that any of them say. Maybe I'm a little bit prejudice, but I really feel that if you work in, or for, this country you should be able to speak the language. For god's sake! I shouldn't be calling for benefits on a patient and have to question every word because it's an inaudible slew of clicking. That's what everything sounds like to me now.
In case it wasn't entirely evident before, I'm in a super mood today. But I digress. Back to the clicking. I wonder if these companies realize how counterproductive it actually is to export their calls to other (non-English speaking) countries. Do they know how much stress they cause me on any given day? Do they care that I need a freakin Filipino to English dictionary just to get some very basic information? No! They don't care! Damn greedy American's just looking to save a few pennies here and there!
Damn you insurance companies, damn you all!